Responsible Gaming

Gaming Should Be Entertainment

At La Maison au Soleil Levant, we believe that gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. While online casinos can be fun and exciting, it's important to play responsibly and within your means.

Remember: the house always has a mathematical advantage, and you should never gamble with money you cannot afford to lose.

Age Verification

You must be at least 18 years of age (or the legal gambling age in your province) to use our services. We take age verification seriously and reserve the right to request identification to confirm your eligibility.

If you are under the legal gambling age, please do not attempt to register or play. Gambling is not for minors.

Warning Signs of Problem Gambling

If you recognize any of the following signs in your behavior, you may be developing a gambling problem:

• Chasing losses by gambling with more money to recover what you've lost
• Spending more time and money on gambling than intended
• Hiding your gambling activities or lying about how much you gamble
• Gambling to escape problems, stress, or negative emotions
• Needing to gamble with increasing amounts of money to get the same excitement
• Being unable to cut down or stop gambling despite trying
• Neglecting work, school, family, or relationships because of gambling
• Borrowing money or going into debt to finance gambling
• Experiencing mood swings or irritability when not gambling
• Feeling anxious or depressed about your gambling habits

If you've checked any of these boxes, please reach out for help immediately.

Self-Help Tools & Player Protection

We provide various tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose over a set period
• Reality Checks: Receive pop-up reminders during your gaming session about how long you've been playing and how much you've wagered
• Session Limits: Set a maximum duration for your gaming sessions
• Self-Exclusion: Voluntarily exclude yourself from accessing your account for a period of time (days, months, or years)
• Account Closure: Permanently close your account if you wish to stop gambling entirely

Contact our customer support team to activate any of these protective measures.

Get Help – Support Organizations for Canada

If you or someone you know is struggling with problem gambling, help is available. Canada has excellent resources:

Canadian Support Resources

• Responsible Gambling Council
  Website: www.responsiblegambling.org
  A leading Canadian organization providing information, research, and resources for responsible gambling
• Gamblers Anonymous Canada
  A peer-support fellowship for people struggling with gambling addiction, operating throughout Canada
• Problem Gambling Services – Provincial Health Lines
  Contact your provincial health authority for confidential counseling and treatment programs

International Support Resources

• National Council on Problem Gambling (USA)
  Website: www.ncpgambling.org
  Phone: 1-800-522-4700 (confidential and free)
• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
• Gambling Help Online (Australia)
  Website: www.gamblinghelponline.org.au

All support services listed above are confidential and free to access.

Take Action Today

If you think you have a problem with gambling, please reach out for help now. There is no shame in seeking support—problem gambling is a recognized condition, and recovery is possible with the right help.

Don't wait. Contact one of the support organizations above today.

If you are in crisis or having thoughts of self-harm, please contact emergency services immediately or reach out to a crisis helpline in your area.